Glam Laminates LLC – Return Policy
We are happy to accept back any standard product that is authorized within 3 days from the date of delivery as long as it is unused and in re-saleable condition with original packaging as applicable.
You MUST request a Return Merchandise Authorization number first. UNAUTHORIZED RETURNS will be returned to the customer or subject to a 25% restocking fee.
Any item that has been used, is missing parts, not in original manufacturer packaging where applicable or damaged may be refused for credit. Customer is responsible for return shipping charges. Refund Credit will be issued to your original payment method for product only.
- Check Delivery Date: You have 3 Days to Initiate a Return
Special Orders: • Non Cancelable – Non Returnable (most cases)
- If unsure of terms Contact Glam Laminates, LLC @ 305.713 8152 (M-F 8am – 5pm) • Or E-mail us at sales@glamlaminates.com
Notes:
All special orders are subject to the applicable manufacturer’s terms, conditions and specific lead times. These items are non-cancel-able and non-returnable in most cases. Special order items are identified on the product page. If you are unsure of the specific terms and conditions that are associated with any special or custom order item please email our customer service department, or call 305 713 8152
Laminate Returns:
Notes:
We are happy to accept back any standard-ordered laminate that is authorized within 3 days from the date of delivery.
All returns are subject to a 25% restocking fee. (See notes below***). You must contact Glam Laminates LLC at 305.713 8152 for pre-authorization.
Credit will not be issued for any product returned without pre-authorization.
Laminate being returned must be shipped in original packaging and arrive in clean resalable condition. Customer is responsible for return shipping costs.
The purchase of insurance is advisable when returning laminate.
*You have 3 days to return laminate after return authorization (RMA) has been obtained. Credit will be issued upon successful acceptance of returned product by the manufacturer.
*** Occasionally it may be necessary for a laminate order to be produced by the laminate manufacturer.
In this case it becomes necessary to qualify this order as a special order and the product would be non-cancelable and non-returnable. Glam Laminates will notify customer at time of processing of this circumstance.***
Check Delivery Date
You have 15 days from date of delivery to Request a Return
All Laminate Returns are subject to a 25% restocking fee
Customer responsible for shipping costs
Returns must be received within 15 days after RMA is issued
Click Request for Laminate Return and complete form
Or contact Glam Laminates at 305.713 8152 (M-F 8am – 5pm)